Buy Games Online & Mobile from Asia - Buy Game 2

Disclaimer

THIS SITE IS PROVIDED BY Buy Game 2.com. Buy Game 2.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Buy Game 2.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Buy Game 2.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES. 

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Buy Game 2.com OR THROUGH OR FROM Buy Game 2.com WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

Privacy Policy

Buy Game 2.com allows users to this Site to post reviews and comments, "Content", on products featured on the Site. By submitting such Content, you automatically agree, or promise that all content is accurate and original and that, without any particular time limit, and without the payment of any fees, Buy Game 2.com and anyone Buy Game 2.com permits may reproduce, display, distribute and create new works of authorship in any media, based on and including the Content. Additionally, you grant Buy Game 2.com the right to use the name you submit in connection with such Content. 

No Endorsement of User Content. Users to this Site are prohibited from posting through this Site any harmful, vulgar, obscene, profane, sexually explicit, abusive, threatening, privacy invading, libelous, racially, ethnically, or otherwise objectionable or unlawful content of any kind, or that infringes or may infringe on the intellectual or other rights of another. You acknowledge that Buy Game 2.com does not endorse or pre-screen content, but that Buy Game 2.com and its designees will have the right (but not the obligation) in their sole discretion to refuse, edit, move or remove any content that is available via this Site.

 

Typographical Errors

In the event a product price is listed incorrectly due to typographical error or error in pricing information received from our vendors, Buy Game 2.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Buy Game 2.com will immediately credit your credit card account in the amount of the incorrect price.

 

Order Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Buy Game 2.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Buy Game 2.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.

 

Site Content and Information

Buy Game 2.com' Site contains information, advice, text, and other materials that are provided for your convenience and enjoyment. You should be aware that the information might contain errors, omissions, inaccuracies, or outdated information. Buy Game 2.com makes no representations or warranties as to the completeness, accuracy, adequacy, currency, or reliability of any information and shall not be liable for any lack of the foregoing. Descriptions of, or references to, products within this Site does not imply endorsement of that product. .

# Subject to change without further notice

Site Terms

Tax & VAT

For our standard shipment, we will declare our regular shipment as a DVD and mark as GIFT for our buyer. Customs value is US$20 Also, we can help to declare any suggested customs value for our buyer. Not only we know well information of VAT varied to different country, but also our over 12 years e-commerce experience can help you to minimize the risk of customs problem. In most case, our buyer seldom to pay customs tax if purchasing from us.

However, customs duty is out of our control.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility. Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.

 

Returns/ Compensation

1) Buyer must return the full package along with all gift and accessories. The returned game(s) must be sealed and re-saleable. Shipping and handling fees are not refundable.
2) We will accept returns of the item(s) within 30 days, from the date of purchase for incorrect or damaged merchandise item(s) only.
3) Refund for Brand New, Unopened and resalable Condition ONLY. Opened item can be exchanged for the identical item but cannot be returned for a refund. Shipping cost is not refundable. Buyer pays return shipping.

Refunds

  • No refunds will be accepted after shipment be dispatched.
     

Defective Item

  • An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for exchange.
     

Digtial Goods

  • All Digital Goods are non-refundable
  • For DLC redeeming (if any), buyer has to use a PSN/ XBOX LIVE/ NINTENDO account corresponding to the version of the game to redeem.

    # DLC is just a bonus content of the game. WE HAVE NO RESPONSIBILITY IF ANY PROBLEM ARISE DURING REDEMPTION. But we are willing to teach our buyer to register related account to redeem it.
     

Damaged/ Loss Items

  • All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged or loss in transit, please contact us immediately. We must be informed of all shipping related claims within 2 business day after the date of receipt. We do not issue refunds for returns of damaged or loss merchandise. However, we can help to claim compensation for you from related logistics party. For full protection, we strongly recommend you to buy insurance for you shipment.
     
  • Maximum compensation for non-insured HK local courier shipment is US$100
     
  • Maximum compensation for non-insured Internsation registered airmail shipment is US$40
     
  • Maximum compensation for non-insured EMS/ DHL/ FeDex shipment is US$100
     
  • It generally takes about 2-3 weeks to process a compensation.
     

Return Policy

  • Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.
     
  • If an item you received is defective, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
     
  • Please note that unauthorized returns may be refused or disregarded.
     
  • No compensation for shipping costs will be provided for other methods of shipment such as registered Air Mail or EMS Speedpost.
     
  • These damaged/defective items must be returned to us securely packaged and wrapped.
     
  • After we received the product, we will examine and test the defective item(s).
     
  • If the package was returned by a shipment method other than regular Air Mail, we reserves the right to decide on the amount of shipping refund provided based on the cost of a regular Air Mail shipment. Please note that for all returned products, we will verify the condition before sending out a replacement or authorizing a refund.
     
  • It generally takes about 2-3 weeks to process a return.
     
  • We recommend that you send your return via a reliable carrier and we are not responsible for lost returns.

 


Replacement Policy

  • We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.
     
  • To receive a replacement more quickly, you may need to keep all the packaging and report the damage to your local post office. And you will get and have to send the proof of damage to us.

 

Cancel/ Edit Order Policy

We accept cancellation of order transaction ONLY before order be confirmed After the payment be received or shipment be dispatched, neither cancellation nor modification of order transaction is unlikely.

 

After-sale Support

  1. Warranty
    -We EXCLUSIVLY provides the following limited warranty terms for our products sold in our store:
    * New Product (A Stock) Limited Warranty
    * This Limited Warranty applies to our accessories & console that are brand new only.
    * One month labor support from the date of purchase.
    * One month free email support.
    # Buyer will be response to all shipping cost for warranty purpose.
     
  2. Any item can only be returned within 30 days from the date of purchase if it is faulty or in the unlikely event an item which was not on your purchase list. In this case, an identical replacement will be provided. If a replacement cannot be provided, a full refund will be provided. All Returns must be returned as you originally received your package , inlcuding manuals/ cords/ packing, buyer is responsible for return shipping costs. We will not accept return of unsealed game. Please contact us if you received wrong game.
     
  3. # Buyer will be response to all shipping cost for warranty purpose.
     
  4. Parcel number and tracking number
    -For shipment via Internation Registered Airmail, our customer can request us to provide parcel number
    -For shipment via EMS/ DHL, we will tracking number to our customer
     
  5. Lost/ Damage compensation
    -Insured shipment: we can claim back full parcel value for you in case of loss parcel.
    -Non-insured regular airmail shipment--maximum compensation at HK$320
    -Non-insured EMS/ DHLshipment--maximum compensation at US$100

    Please note:
    # Maxmium compensation will be affected by the declaration value of the parcel. Customer must repsonse to balance the risk betwen compensation and customs issue.
    # We strongly recommend our buyer to buy US$5 insurance. Please send additional US$5 via paypal to our paypal address if you decide to buy insurance.