Announcement regarding Pre-order Arrangements, Price Adjustment, and the 8 Major Customer Rights Protection Schemes for Grand Theft Auto VI (GTA 6) Hong Kong Region Licensed Version
Dear Gamers,
In response to the recent announcement by Rockstar Games that the global physical edition of Grand Theft Auto VI (GTA 6) will feature a "digital download code inside the box (no disc)," the official distributor in Hong Kong has finalized the release details for the local licensed version today.
Adhering to our core principles of integrity and customer-first service, BuyGame2 has immediately updated our pre-order arrangements. We have formulated the "8 Major Customer Rights Protection Schemes" to offer the most secure and flexible solutions for all customers who have pre-ordered with us. We promise to take full responsibility and ensure that our supportive customers are well-protected.
Honest Operation! Active Adjustment to the Official New Price & Refund of Price Difference
The official suggested retail price for the Hong Kong licensed version has been confirmed at HK$568. Previously, our pricing was based on the US region's price of US$79.99. Therefore, all existing pre-orders at our store will be immediately adjusted down to the Hong Kong official price of HK$568.
For customers who have already pre-ordered, any price difference will be refunded in the form of "Store Credit." Furthermore, we will provide an extra bonus of HK$10 (e.g., if the price difference is HK$70, we will credit HK$80 to your account), which can be used unconditionally for your next purchase.
Guaranteed Early Shipping! Perfect Pre-loading Ahead of Launch
Although the physical box contains a download code instead of a disc, the distributor has confirmed that the physical packaging will be officially released and shipped early on November 12, 2026 (one week prior to the official launch on November 19). Our store guarantees to arrange SF Express shipping or notify you for store pick-up as soon as the stock arrives. This ensures you have ample time to pre-load the game and jump straight into action at midnight on launch day.
Thoughtful Arrangement for Non-Hong Kong / Mainland Customers: Specially Authorized "Unboxing & Code-Sending" Service
Considering that some non-local or Mainland customers may worry about shipping delays preventing them from playing at midnight on November 19, we are introducing a specially authorized "Unboxing & Code-Sending" service:
Upon active request and explicit authorization from the customer, our staff will open your box immediately after the early shipment arrives and send your exclusive in-box game download code via email. This guarantees that you can pre-load the game at the earliest possible moment.
Once the code is dispatched, the game is deemed successfully delivered. We will safely keep your physical packaging box for future shipping (shipping cost to be borne by the customer/cash-on-delivery) or store pick-up.
Exclusive Official First-Press Pre-order Bonus Included
All successful pre-orders at our store are guaranteed to receive the official Hong Kong licensed version pre-order bonus: the "Vintage Vice City Pack" (includes the classic Vapid Stanier '55, a Ocean Beach Garage, luxury outfits and hairstyles for Jason and Lucia, and iconic weapon skins reflecting the decade of indulgence).
Maintain Flexibility! Optional Self-Upgrade to the "Ultimate Edition"
The distributor has confirmed that players purchasing this HK$568 Standard Edition can flexibly purchase upgrade packs directly on the PlayStation Store after launch based on their own gameplay progress or preferences to upgrade to the "Ultimate Edition."
Updates on the Xbox Region Licensed Version
The distributor's initial official announcement is primarily focused on the PS5 version. Details and pricing for the local licensed Xbox version are currently unconfirmed. We will continue to stay in close contact with the distributor and keep our Xbox players updated.
Regarding the "Physical Blu-ray Disc Version"
According to the latest announcements released today by Rockstar Games and the local distributor's headquarters, there is currently no official announcement regarding the release of a "Physical Blu-ray Disc Version" globally or locally.
Unconditional Flexible Refund & Modification Commitment (With Extra Credit Bonus)
If you decide not to accept the global unified physical edition with a download code after consideration, we offer the following flexible options:
Option A: Choose to 【Switch to other in-stock products】 or 【Convert fully into Store Credit】. To thank you for your understanding, our store will provide an extra HK$10 Store Credit bonus.
Option B: Choose to 【Cancel the pre-order for an unconditional full refund】 (No handling fee will be charged).
To ensure highly efficient administrative processing, please note the following deadlines for pre-order customers:
For choosing Store Credit conversion / Registering to deduct outstanding balance / Authorizing unboxing to send code: Please contact our customer service to register before August 2026. We will prioritize and handle your request immediately.
For choosing pre-order cancellation and full refund: Our store will process and issue your full refund through your original payment method within 1 month.
Our SleekFlow AI customer service system is currently tagging all 200+ GTA 6 orders. We will actively contact affected pre-order customers via WhatsApp, SMS, or email within these two days. You will only need to reply with a simple number on your phone to complete your registration.
We sincerely apologize for any inconvenience caused by the official change in the game's release format. Please rest assured that we are fully committed to taking responsibility and securing the fastest, most comprehensive, and most affordable licensed version arrangements for everyone. Thank you for your trust, patience, and understanding.
Sincerely,
BuyGame2 Management Team
June 29, 2026
